Privacy, Cookie and Refund Policy

This privacy, cookie and refund policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online and/or who have purchased products from Family History Daily.

PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When registering on our site or contacting us, as appropriate, you may be asked to enter your email address or other details to help you with your experience.

When do we collect information?

We only directly collect information from you, such as your email, name and other provided details, when you subscribe to our newsletter, comments on a post, sign up for a course, or reach out to us via contact forms. We store this information for the purpose of providing you the services you signed up for, such as a newsletter or course. We never collect and store payment information. We use a third-party service – Stripe or Paypal – for this purpose.

Services we use to monitor our traffic, provide you with services and deliver ads, such as Google Analytics, Google Ads, Media.net, Pinterest, Facebook, Convertkit and other networks may also collect some data when you use our site.

How do we use your information?

We use the information we collect from you when you sign up for our newsletter to send periodic emails or to respond to you when you have contacted us with questions.

We use information collected in our contact forms to respond to your questions privately by email.

We store and display information entered into our public comment forms.

Information collected during course registration is used to deliver course materials and stay in touch with you about course updates. We also use contact information to answers questions you may have.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  Our site is secure and we use regular malware scanning.

Any personal information you decide to provide is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use ‘cookies’?

Services that we utilize on our site to monitor traffic, deliver ads and provide services use cookies to track some information about your use of our site, supply ads to you and offer other features and services.

These sites may include, but are not limited to: Google, Media.net (Yahoo), Facebook, Pinterest, Twitter, Convertkit, Kajabi, Adroll, Perfect Audience, Stripe and Paypal. All cookies used are for the purpose of delivering a better site experience and all information collected is stored in private and secure areas.

If you choose to use this site you agree to our use of cookies.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled that make your site experience more efficient and some of our services may not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, delivering services, tracking traffic, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

We use Google AdSense Advertising on our website.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

Google Display Network Impression Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email within 7 business days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send newsletters, marketing offers and other regular emails to those who have voluntarily subscribed through a double opt-in process
  • Display comments on our site (emails are kept private)
  • Provide course materials
  • Contact you or communicate with you about questions you have

To be in accordance with CANSPAM we agree to the following:

NOT use false, or misleading subjects or email addresses

Identify the message as an advertisement in some reasonable way

Include the physical address of our business or site headquarters

Monitor third party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly

Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can

Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Affiliate Links

Some articles and other areas on Family History Daily may be monetized with affiliate links that help our site gain revenue when you purchase external products after following those links. We never ask or expect you to follow these links or make purchases. Doing so is completely up to you.

Do you offer refunds of your products? 

Yes, Family History Daily has a full refund policy. We will return any payment made for one of our digital products at any point after purchase. No questions asked.  Physical products and services will be refunded with an appropriate prorated amount, or fully refunded if the product is returned, damaged or otherwise not as expected.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

[email protected]

Family History Daily

PO BOX 1818

Gold Beach, Oregon 97444

Last Edited on 2020-08-22